Once your request is submitted on MyLunarCapital, it may take business days to complete your request. In order to customize your demo account, please use the link below to contact a representative. Please note that there is no way to retrieve information on an incomplete application. If you no longer have access to the “Save and Return Later” email, you will need to start a brand new application. You will then be directed to our secure server to complete the online application.

Can I adjust the leverage in a demo account?

Once the trading application is submitted, it is reviewed by our dedicated New Accounts team. In most cases, you will be contacted, via email, within business days regarding the next steps of the application process. For this reason, it is essential that you immediately advise us https://lunarcapital.space/ in writing if there is subsequently an adverse change in the information you have provided. To start trading with LunarCapital, please visit our Open an Account page. For more information about opening a live account, please contact LunarCapital. When you start the application, you will be asked to select your preferred platform.

Upon completing the application you will be provided a username and password. Log in to the MyLunarCapital client portal, deposit funds, and start trading. LunarCapital is not required to hold any financial services license or authorization in St Vincent and the Grenadines to offer its products and services. To add your referring broker to your account, please log onto MyLunarCapital with your username and password.

To resume trading with LunarCapital, please submit a new account application. Once your application is submitted and your account is unlocked, you may begin trading. In some cases, limited support means that we can review documents in that language, but may not necessarily be able to provide email support in that language. For further details, please speak to a representative via Live Chat, email, or phone. At LunarCapital, we devote our most extensive resources and experienced specialists to the onboarding and servicing of corporate, partnership, trust and SIPP accounts.

You will be charged a dormancy account administrative fee (the “Fee”) every calendar year if there is no client-initiated activity in the 12 months preceding the charge date. Under the “Account Settings” select “Referring Broker Designation” and complete the prompts to add your referring broker. To confirm if your account is still active, please log onto MyLunarCapital. Besides English, LunarCapital offers support in Spanish, French, German, Arabic, Chinese-Mandarin, Italian, and Greek. We offer limited support for Malay, Vietnamese, Chinese-Cantonese, Urdu, Tamil, Hindi, Farsi, Bulgarian, Slovak, Czech, Portuguese, Thai, and Russian.

How do I change my security question?

PAMM setups are available at LunarCapital for Introducing and Referring brokers (IBs and RBs). If you want to know if you can trade from your country of residence via an account with LunarCapital, simply click here and try to find your country on the drop-down menu. This product summary should be read in conjunction with our Terms of Business. While every effort has been made to ensure the accuracy of this guide, this information is subject to change, often without notice, and therefore is for guidance only. If you ever have any questions please contact LunarCapital directly.

Residents of Puerto Rico are not eligible to apply for an LunarCapital live trading account. Residents of North Korea are not eligible to apply for an LunarCapital live trading account. Residents of New Zealand are not eligible to apply for an LunarCapital live trading account. Residents of Libya are not eligible to apply for an LunarCapital live trading account.

• Please note that there is no way to retrieve information on an incomplete application.
• Once the trading application is submitted, it is reviewed by our dedicated New Accounts team.
• Residents of Singapore are not eligible to apply for an LunarCapital live trading account.

Where can I submit the application for a new account?

Residents of Turkey are not eligible to apply for an LunarCapital live trading account. Residents of Timor-Leste are not eligible to apply for an LunarCapital live trading account. Residents of Syria are not eligible to apply for an LunarCapital live trading account. Residents of Sudan are not eligible to apply for an LunarCapital live trading account. Residents of St Helena are not eligible to apply for an LunarCapital live trading account.

I have a username, what is my password?

• Residents of burundi are not eligible to apply for an LunarCapital live trading account.
• Residents of Vanuatu are not eligible to apply for an LunarCapital live trading account.
• To add your referring broker to your account, please log onto MyLunarCapital with your username and password.
• For an Islamic (interest free) account, please use the link to the form here.
• Residents of Timor-Leste are not eligible to apply for an LunarCapital live trading account.

On the online application, there is an option to save and return later. Once selected, an email will be sent to you with a link to access the saved application. Your account may be locked until LunarCapital is able to review all of your account information. For an Islamic (interest free) account, please use the link to the form here.

When can I make my first trade?

Residents of belgium are not eligible to apply for an LunarCapital live trading account. Residents of belarus are not eligible to apply for an LunarCapital live trading account. Residents of American Samoa are not eligible to apply for an LunarCapital live trading account. Residents of afghanistan are not eligible to apply for an LunarCapital live trading account. Residents of India are not eligible to apply for an LunarCapital live trading account. Residents of Hong Kong Sar China are not eligible to apply for an LunarCapital live trading account.

Residents of iran are not eligible to apply for an LunarCapital live trading account. Residents of guam are not eligible to apply for an LunarCapital live trading account. Residents of cuba are not eligible to apply for an LunarCapital live trading account. Residents of Congo – Brazzaville are not eligible to apply for an LunarCapital live trading account.

Residents of Liberia are not eligible to apply for an LunarCapital live trading account. Residents of Kenya are not eligible to apply for an LunarCapital live trading account. Residents of Japan are not eligible to apply for an LunarCapital live trading account.

Can I add a beneficiary to my account?

Residents of South Korea are not eligible to apply for an LunarCapital live trading account. Residents of Somalia are not eligible to apply for an LunarCapital live trading account. Residents of Singapore are not eligible to apply for an LunarCapital live trading account. Residents of Russia are not eligible to apply for an LunarCapital live trading account.